Terms of Service

Effective Date: Friday 04 July 2025

Welcome to Misunderstood — a brand and movement created to empower individuality, spark conversation, and challenge the norm. These Terms of Service ("Terms") govern your use of our website and services. By visiting our site or purchasing from us, you agree to be bound by these Terms.

Please read them carefully before using our site or placing an order.

1. Overview

This website is operated by Misunderstood. Throughout the site, the terms "we", "us" and "our" refer to Misunderstood. We offer this website, including all information, tools, and services available to you — the user — conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Online Store Terms

By agreeing to these Terms:

• You represent that you are at least the age of majority in your jurisdiction, or that you have given us consent to allow any of your minor dependents to use this site.

• You agree not to use our products for any illegal or unauthorized purpose.

• You must not transmit any viruses or code of a destructive nature.

A breach of any of these Terms will result in an immediate termination of your access to our services.

3. Products & Fulfillment

All of our products are made to order and fulfilled by our third-party partner, Printful. By purchasing from Misunderstood, you acknowledge and agree that:

• Production begins after your order is placed.

• Shipping times may vary depending on location and availability.

• Once your order is placed, it cannot be canceled or modified.

Please refer to our Return Policy for information about damaged or defective items.

4. Accuracy of Information

We strive to provide accurate and up-to-date information, but we’re not responsible if information on this site is not accurate, complete, or current. Prices and product descriptions are subject to change without notice.

We reserve the right to:

• Modify or discontinue the service (or any part of it) without notice.

• Limit the sales of our products or services to any person, geographic region, or jurisdiction.

5. Intellectual Property

All content on this website, including logos, designs, graphics, text, and images, is the intellectual property of Misunderstood and is protected by copyright, trademark, and other applicable laws.

You may not use, reproduce, duplicate, copy, sell, resell or exploit any portion of the service or content without express written permission from us.

6. Third-Party Services

We use third-party providers, like Printful, for order fulfillment. These providers have their own policies, which may apply to your purchase. We are not liable for any errors or delays caused by third-party services.

7. Limitation of Liability

Misunderstood and its affiliates, partners, and employees will not be liable for:

• Any direct, indirect, incidental, punitive, or consequential damages arising from your use of this site or any products purchased.

• Any loss or damage resulting from third-party interference, errors in shipping, or delays beyond our control.

Use of this site and products is at your own risk.

8. Indemnification

You agree to indemnify, defend and hold harmless Misunderstood and our affiliates, from any claims or demands, including reasonable attorneys’ fees, arising from your breach of these Terms or your violation of any law or third-party rights.

9. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of [Your Country/State], without regard to its conflict of law principles.

10. Changes to Terms

We reserve the right to update or replace any part of these Terms at any time. It is your responsibility to check this page periodically for changes. Your continued use of the site constitutes acceptance of any changes.

11. Contact Information

For any questions about these Terms, please contact us at:
📧 [your support email]